The plain English. As a data company we feel it is in our best interest to be clear with what we do with your data and with data in general. Some of what we do includes proprietary information which of course we can’t/won’t disclose, but we are writing this preamble so you can quickly and simply understand all the legal bla bla bla below.
When you interact with us we record your information in our CRM so we can continue to try to sell you our services. We hope our services are awesome and this is seen as ‘providing useful customer service’. This information does not cross over with the information we sell. We might have information on you in both places, but it would be a waste of our time, and a violation of your trust, to take information used by our sales and marketing teams and push it into the data we sell. That would be dumb in so many ways.
Then there’s the data we sell. That’s what our business is, we sell data and services based on data (appending, data cleaning, email verification, etc). Sometimes it might be information on you and your company. We collect and maintain this data in every legal way possible, and when asked we will flag your record and stop providing it to third parties. This is just good business, no reasonable company wants to waste time trying to sell to uninterested buyers and we don’t want to sell our clients information on people that want to be left alone. Our goal is to facilitate commerce and help companies find the best possible target audience for their product or service.
There’s a lot more legal CYA information below for things like making sure we are not breaking the law when you visit our site, GDPR, etc. We use tools like live chat, web visitor tracking, heat maps, and others to get data on our website performance etc. If you choose to use the MountainTop Data website or any of our products understand that we likely collect any and all information.
Our policy has been updated in order to comply with the EU General Data Protection Regulation (GDPR), California Consumer Protection Act (CCPA), and others.
This policy lets you know how we collect and use information. It does not disclose proprietary practices which may include some product and service uses for the data we maintain. It will give a good idea of how we do and don’t use your data, which may include personally identifiable information, across our products and services. This policy does not cover or explain what other parties may do with any information that we may provide to them.
We maintain two types of information; Customer Service Information and Business Identity Information. Customer Service Information is used by MountainTop Data to provide marketing materials, information, and services. Business Identity Information is sold to third parties and or used in products and services provided by MountainTop Data.
Information about you, whether Customer Service Information or Business Identity Information may include but is not limited to: Name, Title, work address or location, work phone number, cell phone number, job description, skills, past jobs held and other similar information.
Customer Service Information: As with any company, in the course of communicating with you we store and maintain information on our interactions as well as certain customer information necessary to provide services. We refer to this as Customer Service Information.
Customer Service Information includes but is not limited to: Name, Title, work address or location, work phone number, cell phone number, job description, skills, past jobs held, notes on interactions, and information for any services you sign up for.
This Customer Service Information may come from but is not limited to direct interaction, website forms, or other sales and marketing activities. Customer Service Information is only used to assist in providing services and is never added to the MountainTop Data Business Identity Information database.
Information submitted through forms on the MountainTopData.com website or otherwise provided to MountainTop Data in the process of inquiring about or doing business with MountainTop Data are not used for any other purpose than to assist in providing services. Information submitted to MountainTop Data by form, email , or otherwise may already be in the MountainTop Data database, but will not be added to the database from these sources. This includes information we ask for such as your name, username, address, phone number, and e-mail address when you register for TopData Search or any other account with MountainTop Data. This information is only used to operate, maintain, and provide you with the features and functionality of TopData Search and other Services.
Business Identity Information: All information in our database, which we provide to third parties as a service through various products, is either publicly available or derived from public information with the exception of information received from third parties who’s origin may or may not be known by us.
MountainTop Data is an original data source, we build, own, and maintain our own data. The exact processes we use are proprietary, and specific sources and methods are protected. Our general process is to gather information from many sources, then combine and enhance it with our in-house data expertise. Sources include but are not limited to partnerships, data aggregation, mining public information (both online and off), as well as years of manual collection and direct marketing campaigns (email campaigns, tele-contact campaigns, and direct mail campaigns).
Our primary data sources are:
- Partnerships with original data sources
- Data Aggregation
- Acquisition from private data sources
- Social Media and online news
- Public/Government records and filings
- Public directories
- Web based resources
Analytics: We utilize third-party web analytics tools to continuously improve our websites and our products. In connection with normal business operations, as well as to increase functionality and enhance your user experience, this usage information may be linked to personal information that we have about individual users. We maintain ownership of this data and reserve the right to use it.
Cookies: When you visit any MountainTop Data site or service, we may send one or more cookies — a small text file containing a string of alphanumeric characters — to your computer that uniquely identifies your browser and lets us provide a better user experience, share information with us about how you use TopData Search and other Services and allow us or our business partners to track your usage of TopData Search and other Services over time. Some features of our sites and services may not function properly if the ability to accept cookies is disabled.
Log files: We automatically save Log file information each time you access TopData Search and other Services. These server logs may include anonymous information such as your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on TopData Search and other Services, domain names, landing pages, pages viewed, and other such information.
Device identifiers: When you access TopData Search and other Services by or through a mobile device (including but not limited to smart-phones or tablets), we may access, collect, monitor and/or remotely store one or more “device identifiers,” such as a universally unique identifier (“UUID”). Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by us. A device identifier may convey information to us about how you browse and use TopData Search and other Services. A device identifier may remain persistently on your device, to help you log in faster and enhance your navigation through the TopData Search and other Services. Some features of TopData Search and other Services may not function properly if use or availability of device identifiers is impaired or disabled.
Location data: When you access TopData Search and other Services by or through a mobile device, we may access, collect, monitor and/or remotely store “location data,” which may include GPS coordinates (e.g. latitude and/or longitude) or similar information regarding the location of your mobile device. Location data may convey to us information about how you browse and use TopData Search and other Services. Some features of TopData Search and other Services, particularly location-based services, may not function properly if use or availability of location data is impaired or disabled.
Sales and marketing communications: We may use information we collect, like your email address, to communicate directly with you through newsletters, promotions, Service-related emails, and special offers.
What Data Have We Collected About You?
Submit a request using the below button, once we have verified your identity we will send you a full report on the information we have about you. An information request does not guarantee we will provide you this information, to protect our data we will require proof of identity which may include an email verification response, photo of your drivers license, or other information.
If this form is not available you may submit your request to [email protected]
Want us to Remove Your Data?
If you would like us to remove data we have about you from our products, submit a request using the button below. A request does not guarantee we will remove your information, to protect our data we will require proof of identity which may include an email verification response, photo of your drivers license, or other information.
Once we have verified your identity we will remove your information from use in any of our products and not make it available to any third parties. At your request we can also remove your information from our customer database. Removing your information from our customer database will prevent us from providing you with any services and if you already use services may cause them to be canceled. If you request service cancellation you will not be eligible for any refund for any outstanding orders, credits, or otherwise.
If this form is not available you may submit your request to [email protected]
Please refer any questions relating to data privacy to [email protected]